Terms and Conditions

Welcome to illustraBioMed Editing!

Thank you for your interest in our scientific and medical editing services. By accessing our website (https://www.illustrabiomedediting.com) and requesting or using our editing services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

Service Scope and Description

illustraBioMed Editing ("we","our", "us") provides professional scientific and medical editing services. Service tiers include:

Proofreading
Basic Editing
Premium (Substantive) Editing
Formatting

Note: All services focus solely on language and presentation; content ownership and responsibility remain with the author(s).

Minimum Word Count

The minimum word count of any document accepted for editing or formatting is 250 words (1 double-spaced page in a Word document).

Minimum Charges

There is a minimum charge of €100 per job.

Pricing

Each project is different. Prices depend on:

Word count
Type of service (Proofreading, Basic Editing, Premium Editing, Formatting)
Technical complexity
Quality of the original writing
Turnaround time

Please note that we charge:

a 40% surcharge for the Express Delivery service (3–4 business days)

We believe in transparent and fair pricing. All quotes are customized. Please use our Request a Quote form for a free, no-obligation estimate.

Payment

illustraBioMed Editing currently accepts payments via SWIFT/BIC/IBAN Bank Transfer only.

Payment terms

A 50% deposit is requested before editing begins
The remaining 50% is due upon delivery of the final edited manuscript
Invoices are itemised, clear, and include all necessary payment details

Service Delivery (3000–5000-word manuscript)

Standard delivery: 5–10 business days
Express delivery: 3–4 business days

Delivery time excludes weekends and public holidays and may vary depending on manuscript length and service selected. Estimated delivery time will be clearly stated in your quote. Documents longer than 5000 words may require more time. Delays due to force majeure or unresponsive communication will be communicated clearly. Specific terms may be outlined in your individual client agreement.

Revisions Policy

One minor revision (e.g., clarification or small language update of edited material) and minor formatting corrections (of formatted material) are included, to be requested within 7 calendar days of delivery
Second-round editing of the same document requested within 6 months of delivery (e.g., post-peer-review) receives a 30% discount, provided the content has not changed significantly
Major revisions or new content may incur additional charges

File formats & Formatting

Editing is done in MS Word with Track Changes turned on. Comments are added by using the Comment Feature in MS Word.

Please submit the document to be edited in Word format (doc. or docx.)
Provide formatting instructions and cover letters (if required)

Confidentiality

All communications and submitted client materials are treated with strict confidentiality. Manuscripts are not shared or disclosed and are deleted after project completion. All intellectual property rights remain with the author.

Refunds Policy

Due to the nature of editorial work, the time and expertise committed to each project, refunds are not offered. If you have questions about your document or are not satisfied with the outcome, please reach out—revisions can often resolve the issue.

Ethical Use

By using our services, you (the client) confirm:

You are the author or authorized representative
The content is not plagiarized or fabricated
You will not use our services for illegal or abusive purposes
The submitted manuscript/material complies with ethical publishing or other relevant standards

We reserve the right to refuse service if ethical violations are suspected.

Privacy Policy

Our Privacy Policy, in the next section, specifies the scope and purpose of the collection, processing, and use of the personal data necessary for the performance of the tasks of illustraBioMed Editing.

Work Ownership & Author Responsibility

The author retains full intellectual property and authorship rights
Final responsibility for the accuracy, interpretation, content, structure, and integrity of the work remains with the author(s)
illustraBioMed Editing provides editorial support only, and does not contribute to the scientific content or authorship. The service provided is strictly limited to language editing and formatting

Disclaimers

We do not guarantee journal acceptance, publication, or any other outcome from the use of our services. illustraBioMed Editing is not responsible for delays caused by force majeure, email issues, or incorrect contact details.

Copyright

All content on the illustraBioMed Editing website is protected by copyright. You may not reproduce, republish, store, or redistribute any content without our written permission. Images are used under license.

Hyperlinking to our Content

You are welcome to link to the homepage or publicly accessible pages of this website, provided that:

The link is not misleading or defamatory
It does not imply any affiliation, endorsement, or sponsorship without prior written consent
It is placed in a context that is appropriate and legal
You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights

We reserve the right to request removal of any link to our website at any time. No use of illustraBioMed Editing's logo will be allowed for linking. You approve to immediately remove all links to our website upon request.

Content Liability

We are not responsible for the content of any third-party websites linked to or from this site. The presence of a link does not imply endorsement or responsibility for the linked site’s content or practices.

Limitation of Liability

illustraBioMed Editing shall not be held liable for any direct, indirect, incidental, or consequential loss or damage of any nature arising out of or in connection with the use of its services or website content, or the use of any other website, or its content, to or from which any links may be established. We are also not liable for losses caused by delays, technical failures, or misuse of our services. The client is solely responsible for the final content, interpretation, and use of edited materials.

Jurisdiction

These terms are governed by the laws of Cyprus. Disputes will be subject to the exclusive jurisdiction of the courts of Cyprus.

Changes to These Terms

We may update these Terms occasionally. Any updates will be posted on this page with a revised last updated date.

Consent & Agreement

By submitting a request through our website and using our services, you acknowledge and agree to the terms and conditions above.

Last updated: 6 October 2025

two person shaking hands near white painted wall

an abstract photo of a curved building with a blue sky in the background

Privacy Policy

illustraBioMed Editing ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have under the applicable data protection laws, including the EU General Data Protection Regulation (GDPR). Please read this Privacy Policy carefully before using the illustraBioMed Editing website and services.

Who we are

illustraBioMed Editing provides professional scientific and medical editing services and is based in Cyprus, Europe. illustraBioMed Editing, a data controller of your personal data, is the owner of the illustraBioMed Editing website (https://www.illustrabiomedediting.com).

Data Hosting and Service Providers

We use hosting, email, and payment service providers that comply with GDPR requirements. These providers employ robust security measures such as data encryption, access controls, and secure storage, to safeguard your personal data.

International Data Transfers

Where personal data are transferred outside the European Economic Area (EEA), such transfers are carried out using legally approved safeguards, such as the EU Standard Contractual Clauses (SCCs) or equivalent mechanisms that ensure adequate protection of your personal data. Your data may also be transferred to any of the countries where we operate. Please note that some of these countries may not provide the same level of data protection as the EU.

Third-Party Services

We may engage in third-party providers to support the operation of our website and business. We take reasonable steps to ensure that such providers process data in accordance with GDPR and other applicable laws and implement appropriate security and privacy measures.

Privacy & Data Collection

We collect personal data only to provide the services you request, such as delivering quotes or editing projects. Personal data is collected only if you choose to provide it, for example by filling out a form or placing an order. You can browse our website without revealing your identity. Our website uses analytics tools, such as cookies and traffic monitoring, to understand site performance. You will be notified and asked for consent upon visiting the site. We will never share your personal data or project materials with third parties, unless required by law.

Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

Contact details (e.g., name, email address, phone number)
Communications between you and us
Manuscript content or excerpts, material you submit
Any other information you submit
Institution or affiliation
Payment information (processed securely via third-party providers; we do not store full card details)
Technical information (e.g., IP address, browser type and version, geographical location, operating system, and device information via website analytics)

Who Has Access to Your Data

Access to your personal data is limited to:

illustraBioMed Editing – for providing and managing the services you request
Trusted third-party providers – such as payment processors, email services, hosting, or analytics tools, used only to support our website and services

We do not sell, rent, or trade your personal data for commercial purposes. Any third-party providers we use are required to handle data in compliance with applicable data protection laws.

Data Use and Retention

We collect and process personal data, including your name, email address, and organisation, to provide and manage our services, respond to inquiries, communicate about projects, quotes, invoices, and other necessary operational matters. Processing personal data for these purposes is necessary for the performance of the contract or for our legitimate business interests.

With your explicit consent, we may also use your personal data to send promotional communications about our services. You may withdraw this consent at any time.

Data Retention

Project-related materials are deleted once the project is completed
Personal data is retained only as required for operational purposes, with your explicit consent for promotional communications, or as required by law or contractual obligations
Routine business correspondence, including email and customer support communications, may be retained for a reasonable period to ensure service quality and accurate business records
You may request deletion of your personal data at any time, subject to any overriding legal obligations

Data Security

We take data security seriously and use reasonable administrative and technical safeguards to protect your information against unauthorised access, use, modification, disclosure, or destruction, including secure file handling and password-protected devices. However, no data transmission over the Internet or wireless network can be guaranteed as 100% secure.

Your GDPR Rights

Under GDPR, you may have the right to:

Access the data we hold about you
Request correction of inaccurate data or deletion of your data
Restrict or object to certain processing activities
Withdraw consent at any time (where consent is the basis for processing)
Lodge a complaint with your national Data Protection Authority

To exercise these rights, contact us at editor@illustrabiomedediting.com

Cookie Policy

Cookies are small text files placed on your device when you visit our website. They help the site function properly, improve user experience, and provide analytics information. Our website uses the following types of cookies:

Essential cookies – Required for the basic operation of the website (e.g., session management, security). These do not require your consent.
Functional cookies – Help improve website performance and usability.
Analytics cookies – Help us understand how visitors use the site, improve performance, and tailor content. These are optional.
Third-party cookies – Set by external services (e.g., Google Analytics) used on our website. Some are essential, while others are optional (e.g., analytics).

Consent and Control

By accessing our website, you automatically agree to the use of essential cookies. Optional cookies, including non-essential third-party cookies, require your explicit consent. You can accept or decline these optional cookies via the cookie banner or your browser settings.

Google Analytics

If you consent, we may use Google Analytics to gather information on website usage. This data helps us improve performance and tailor content. Please read Google's Privacy Policy and Google Analytics and Privacy Information for details.

Why We Collect and Process Your Data

Our priority is to protect your personal information and process only what is necessary to provide our services. We may collect and process your data for the following purposes:

Communication & Service Delivery – responding to inquiries, providing quotes, managing projects, and delivering editing services
Payments & Invoicing – processing transactions securely and meet financial obligations
Website Operation & Security – maintaining website functionality, detecting potential abuse, and compiling anonymised usage statistics
Legal Compliance – meeting regulatory, tax, or contractual obligations
Business Improvement – enhancing our website, services, and security

Legal Basis for Processing

We rely on the following lawful bases under GDPR:

Contractual necessity – to provide the services you request
Legitimate interests – to operate, secure, and improve our business responsibly
Legal obligations – to comply with statutory or regulatory requirements
Consent – for optional cookies or promotional communications about our services

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices.

Contact Us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your personal information, you may send an email to editor@illustrabiomedediting.com.

Updates to this Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised last updated date.

Consent & Agreement

By using our website and/or submitting a request through our website and using our services, you accept the above privacy policy.

Last Updated: 8 October 2025